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Seasonal At Home Work for Amazon















WORK FROM HOME AT THE VIRTUAL CONTACT CENTER!

In order to be considered for this position you must live in one of the following states:
Alabama,Arkansas, Arizona, Colorado, Florida, Georgia, Illinois, Indiana, Idaho, Iowa,
Kansas, Kentucky, Louisiana,Maine, Mississippi, Maryland, Michigan, Nevada,
New York, North Carolina, North Dakota, Nebraska,New Jersey, New Mexico, Ohio,
Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee,Virginia, Utah,
West Virginia, Wisconsin, Wyoming.


Since 1994, Amazon has evolved from a single retail website to become a global business
as well as an e-commerce and publishing partner.

Job Description:

This is a Seasonal, work from home Customer Service Associate position! Offering Full
Time hours only.

The ideal, Seasonal work from home Amazonian is internet savvy and has technical
aptitude when itcomes to online tools and research. You will think outside the box,
solve problems, answer questions,and resolve concerns presented by Amazon customers.
Customers contact primarily by phone & chat and we hope you can help us deliver
customer obsessed results!

This job is an hourly position and pay rate nationwide is $10.00 per hour. The role includes
paid training,bonus opportunity, and dedicated resources to support your ongoing growth
and development.

Seasonal employees may remain with Amazon in a temporary capacity for up to six months,
dependingon business need. There may be opportunities for regular long term employment!

The Virtual Contact Center is open 24 hours per day, 7 days a week.  Being able to work an
assigned schedule that falls within operating hours is required and expected. Available shifts
may include days, afternoons and evenings. Typically, they include one or both weekend
days and schedules may change throughout the duration of your employment. There may
be at times mandatory overtime, based on business needs. Associates may work up to, but
no more than 60 hours a week.

Working hours for all staff increase substantially during our peak season (Thanksgiving
through mid-January). In order to support our customers, vacation requests are not granted
during peak season unless otherwise required by law. You may also be required to work on
any/all major holidays. If you’re a student, we’ll do our best to work around your school
schedule!

 Basic Qualifications: 

  • Your address must be in one of the states we are currently hiring. 
  • High School Diploma or equivalent
  • Fluent English language proficiency required
  • Basic typing, phone, and computer navigation skills
  • Ability to navigate the Internet, multiple browsers, email, and Instant Messenger tools
  • 1+ years in a service environment dealing with the public
  • Ability to participate and complete mandatory training 



  • Ability to complete I-9 work authorization paperwork in person
  • Customer Focus
  • Ability to empathize with and prioritize customer needs
  • Uphold company values and respect every customer
  • Exude patience and ownership with each customer
  • Ability to resolve conflicts and set appropriate expectations with customers
  • Ability to determine customer needs and provide appropriate solutions
  • Windows 7, 8.1, 10 or Mac OSX 10.9 through 10.12. 





  • 64-bit Operating System
  • 10 mbps download and 5 mbps upload speed or faster from a reliable 
  • Must be directly connected to router/modem via Ethernet cable.
  • If you are using a laptop, you may use an external monitor (with appropriate cables)
  • Operating System Auto-Update
  • You will be shipped a headset and token to the address provided in your application. 
    REGISTER TO APPLY FOR MORE INFORMATION







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